Returns Policy

We hope that you will be 100% satisfied with your order, we make every effort to give you quality products and and a great service.

Sweetfeet Shoes will exchange or refund if the conditions below are met:

• The item is clean, has not been worn outside and is in resaleable condition.
• The item is returned to Sweetfeet Shoes within 21 days of purchase.
• There is a valid receipt or proof of purchase.
• The original labels are still attached.

This does not affect your statutory rights

Please note that this Returns Policy does not apply to Jibbitz which we do not exchange or refund.

How to return your order:

Returns address:

Sweetfeet Shoes, Units 142 - 145 Anna Mill Business Park, Wrangaton, Devon, TQ10 9HQ.

Please enclose a note, quoting your original order number, also reason for return, and if looking for a replacement, what style, colour and size, you require. You must take reasonable care of the item, retain all original packaging and must not use them. We cannot accept goods back that have been noticeably been worn, washed, ironed tumble dried or used. Any costs incurred in returning the item are the responsibility of the customer. We recommend that you organise postage that requires a signature when it arrives back here so you have proof that it was delivered. !! We cannot accept any responsibility for any returned products whilst they are in the postal system until an employee of Sweetfeet Shoes has signed for the delivery. !!